Info@PerfumesKingdom.comOur Shipping Policies,
Free* Ground Shipping in the Continental USA on orders over $100.00 Ground Shipping on orders over $100.00 is Free* Ground Shipping on orders totaling $0.00 to $99.99 is $7.99 plus the corresponding insurance, Expedite Shipping is $18.99 plus the corresponding insurance. Special handling Orders please contact at SpecialShipping@PerfumesKingdom.com
Alaska, Hawaii and Puerto Rico orders pay $25.99 shipping charge plus the corresponding insurance.
Military (APO,AP) addresses overseas US Postal service priority mail and delivery time is about 3 to 6 Business Days $ 15.99
Canada delivery is US$24.99 via (Insured) International, Other Countries please contact us for shipping rates. (this charges do not includes duties or taxes of the recipient country, if any, and are responsability or the buyer) * A $7.95 freight charge is applied if the item is returned for credit (see return policy )
Exchange Policy
PerfumesKingdom.com offers a 7-day exchange policy on selected items based on manufacturer return policies. For further information not listed, please contact your PerfumesKingdom.com account manager. · Please call our Phone# or e-mail our Exchange Department at Returns@PerfumesKingdom.com to obtain a Exchange Merchandise Authorization (EMA) number before shipping your product. NO returns of any type will be accepted without an EMA number. For faster service, please have the following information on hand when calling for an EMA number: customer name, invoice number, and nature of the problem. · All products returned MUST: be 100 percent complete, Open packages will not be accepted, contain ALL original boxes and packing materials, have original UPC codes on the manufacturer boxes, and documentation provided by the manufacturer. · You are responsible for shipping charges on returned items. · PerfumesKingdom.com strongly recommends you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection. · If merchandise arrives damaged: it is best to REFUSE it back to the carrier attempting delivery. If you accept the package make sure it is noted on the carrier's delivery record in order for PerfumesKingdom.com to file a damage claim. Save the merchandise AND the original box and packing it arrived in, notify PerfumesKingdom.com immediately to arrange for a carrier inspection and a pick up of damaged merchandise. If you do not notify PerfumesKingdom.com of damaged goods within the first day of arrival, our regular return policy will override any claim of damage, and will fall under all current manufacturer restrictions. Call Phone # or your PerfumesKingdom.com account manager to arrange for carrier inspection and a pick up of damaged merchandise. Return are subject to credit or exchange at JustBrands.net's discretion, ALl the Returns are subject to a 15 percent restocking fee. Opened box items will not be accepted. All shipping charges related to the return will be charged to the customer. Due to manufacturers' policies, PerfumesKingdom.com cannot accept returns of the following items for exchange, replacement or credit FOR ANY REASON: Additional manufacturers may be added to this list as: manufacturer policies change, manufacturer goes out of business or in the case of specially ordered items.
PerfumesKingdom.com reserves the right to authorize product exchanges beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward FUTURE PURCHASES ONLY. Original shipping charges are not refunded on returned items. Customers are responsible for all shipping charges back to JustBrands.net on returned items, and JustBrands.net will pay the shipping charges on the replacement or exchange item(s) going back.